Criação e Gestão de Produtos e Empresas de Ecoturismo

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Objectives

1. Understand the management principles of ecotourism companies and products.

2. Apply sustainability concepts in the conception, design and implementation of ecotourism companies and products.

3. Identify stakeholders to stimulate the formation of networks and partnerships for ecotourism.

4. Master marketing and communication techniques and new technologies, focusing on ecotourism companies and products.

5. Know how to apply the tools: design thinking and user journey, as well as Canvas, in elaborating new ecotourism businesses.

6. Know best practices and certification processes in ecotourism and sustainable tourism.

Program

1. Management principles for ecotourism companies and products: planning, organization, direction and control.

2. Sustainable management of companies: applying sustainability pillars and inclusion of sustainability criteria from the initial product design stage.

     2.1 Sustainability practices that can be implemented at the company and product level.

     2.2 Corporate social responsibility.

3. Ecotourism stakeholders.

     3.1 Principles and methods of stakeholder analysis.

     3.2 Public-private partnerships, potential partnerships and opportunities for local communities and   

     businesses to invest in, participate in and benefit from ecotourism.

4. Marketing, communication and new technologies applied to ecotourism.

     4.1 Marketing principles for ecotourism companies and products.

     4.2 Communication Techniques.

     4.3 Digital tools and social networks.

5. Identify customers' needs and expectations and assess the satisfaction of ecotourism activities.

     5.1 Design thinking applied to ecotourism.

     5.2 User Journey to understand the ecotourist.

6. Business Model Canvas applied to ecotourism.

7. Benchmarking ecotourism products, targeting potential audiences and developing new products.

8. Criteria and initiatives for certification of ecotourism and sustainable tourism. Good practices: examples of activities, companies and projects.

Teaching Methodologies

The curricular unit develops based on the realization of theoretical-practical classes and applying knowledge to local and regional reality. In order to achieve the established objectives, there is a combination of several elements, namely, dialogued exposition of contents, presentation of videos, discussion of case studies, group dynamics, written works and debates. The pedagogical strategies outlined aim at understanding and applying theoretical and conceptual knowledge acquired by students. The evaluation is done through a test (50%) and group work (50%).

Bibliography

Belch, G.& Belch, M. (2019). Advertising and Promotion: An Integrated Marketing Communications Perspective, 8th edition. McGraw Hill.

 Bien, A. (2006). A Simple User's Guide to Certification for Sustainable Tourism and Ecotourism. 3 Edition. Center for Ecotourism and Sustainable Development.

 Blokdyk, G. (2021). Stakeholder Analysis: A Complete Guide - 2021 Edition. Conservation International. Stakeholder Mapping Guide. https://iwlearn.net/resolveuid/d20fc335-aa29-440b-ae14-f94f37321427

 Brown. T. (2018). Uma Metodologia Poderosa para Decretar o Fim das Velhas Ideias. Edição: Alta Books.

 Bustam, T. D., and T. V. Stein. (2010). Principles for Developing Your Ecotourism Business Plan. University of Florida. Institute of Food and Agricultural Sciences.

 Camilleri, M. (2018). Strategic Perspectives in Destination Marketing. https://www.igi-global.com/book/strategic-perspectives-destination-marketing/193073

 Choudhary, A., Kumar, C. (2016). Ecotourism Planning Development and Marketing.

 David Reske. (2017). Digital Marketing in the Zone: The Ultimate System for Digital Marketing Success. Morgan James Publishing.

 Diamantis, D. (2021). Stakeholders Management and Ecotourism. https://www.routledge.com/Stakeholders-Management-and-Ecotourism/ Diamantis/p/book/9780367756352#

 Dixit, S. K. (Ed.) (2020). The Routledge Handbook of Tourism Experience Management and Marketing. London: Routledge.

 Edgell Sr., D.L. (2019). Managing Sustainable Tourism: A Legacy for the Future (3rd ed.). Routledge.

 Eagles, P. (2009). Governance of recreation and tourism partnerships in parks and protected areas. Journal of Sustainable Tourism. 17(2), 231-248. https://doi.org/10.1080/09669580802495725.

 Fennell, D., & Dowling, R. K. (2003). Ecotourism Policy & Planning: Stakeholders, Management and Governance. In Fennell, D.A. & Dowling., R.K. (Eds.), Ecotourism Policy and Planning (pp. 331-344). CABI Publishing.

 Gursoy, D., Chi, C. (2018). The Routledge Handbook of Destination Marketing. https://www.routledge.com/The-Routledge-Handbook-of-Destination-Marketing/Gursoy-Chi/p/book/9781138118836

 Hall, M. (2014). Tourism and Social Marketing. https://www.routledge. com/Tourism-and-Social-Marketing/Hall/p/book/9780415576666

 Hall, M., Gossling, S., Scott, D. (2015). The Routledge Handbook of Tourism and Sustainability.  https://www.taylorfrancis.com/books/edit/

 Kim, S., Wang, D. (2021). Future of Tourism Marketing. https://www.routledge.com/Future-of-Tourism-Marketing/Kim-Wang/p/book/9781032008349

 Mason, P. (2003). Tourism Impacts, Planning, and Management. Butterworth-Heinemann.

 Novelli, M., Cheer, J., Dolezal, C., Jones, D., Milano, C. (2022). Handbook of Niche Tourism. https://www.e-elgar.com/shop/usd/handbook-of- niche-tourism-9781839100178.html

 Osterwalder, A., & Pigneur, Y. (2010). Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers. Wiley.

 Page, S. (2019). Tourism Management. https://www.routledge.com/ Tourism Management/Page/p/book/9781138391161

 Parkin, G., & Hoopla digital. (2014). Digital Marketing: Strategies for Online Success. IMM Lifestyle Books.

 Patterson, C. (2001). The Business of Ecotourism: A Complete Guide for Nature and Cultural Based Tourism Operators.

 Pender, L., Sharpley, R. (2012). The management of Tourism. https://sk.sagepub.com/books/the-management-of-tourism

 Pine, J., Gilmore, J. (1998). Welcome to the Experience Economy. Harvard Business Review.

 Sachs, I. (2008). Desenvolvimento: includente, sustentável, sustentado. Garamond.

 Sachs, I. (2007). Rumo à socioeconomia: teoria e prática do desenvolvimento. Cortez.

 Seba, J. (2012). Ecotourism and Sustainable Tourism. New Perspectives and Studies.

 Smith, S., Wheeler, J, (2002). Managing the Customer Experience: Turning customers into advocates.

 Spenceley, A. (Ed.) (2021). Handbook for Sustainable Tourism Practitioners: The Essential Toolbox. Cheltenham: Edward Elgar Publishing.

Code

04007598

ECTS Credits

6

Classes

  • Orientação Tutorial - 20 hours
  • Teórico-Práticas - 40 hours

Evaluation Methodology

  • Frequency: 50%
  • Individual and/or Group Work: 50%